IT Support Plans

we provide a complete IT support solution to a business. A considerable amount of time and effort is required. And for a marketer, taking all the IT support responsibility, finding the proper resources, and performing the job in-house is often a headache. That is why we come up with our customised IT Support plans. Our flexible range of plans enables businesses to run smoothly and seamlessly.

An Overview of our IT Support Plans

We, the leading IT Support provider in Sydney, understand that no two businesses can have the same IT support requirements. As a consequence, we have come up with our customised support plans that can meet every IT support need. Our IT support experts specialise in serving businesses of all sizes with 24/7 IT support, creating an effective IT strategy to resolve their existing issues.

  • Our IT support plans are divided into three specific categories.
  • Total Support Essentials
  • Total Support
  • Total Support Plans

A Comprehensive range of IT Support Plans

Total Support Essentials

The complete package includes

Customer Service:

  • 24/7 service desk support
  • Customer portal
  • Service Level Agreement (SLA) support
  • Technical Account Management

IT support and maintenance :

  • 24/7 infrastructure and network monitoring
  • Server patch management
  • Real-time routine checkup

IT Remote support :

  • End-user support
  • Microsoft office support
  • Network connectivity support
  • Infrastructure support

Total Support :

  • Complete service desk management in Australia
  • Line of Business (LOB) applications support
  • Telephony support
  • Field support
  • Routine visits

Total Support Plus :

  • Technical account management
  • Complete Line of Business (LOB) support
  • Real-time on-field IT support
  • Telephony support
  • Regular visits

Are You Struggling to Decide Which IT Support Plan Perfectly Suits Your Business?

No need to fret. We, the experts at IT Support company in Sydney, Australia, will customise your plan according to your needs. Share your business details with us and get a detailed quote in just a few minutes.

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